March 4, 2024
Change Management: Plan, Listen and Adapt Responsibly
Change management helps people coordinate a transition in work, systems or ways of operating. It…
March 4, 2024
Business Management: Clear Priorities, Roles and Review
Business management is the work of turning priorities into coordinated decisions, roles and routines. It…
February 26, 2024
A Pause in a Pressured Day: Boundaries, Choices and Support
A crowded working day can leave little room to notice what you need. A pause…
February 26, 2024
Starting or Growing a BC Small Business: Questions to Work Through
Building a small business in British Columbia involves practical decisions about customers, delivery, cash, responsibilities…
February 9, 2024
Small-Business Marketing: Focus, Test and Learn
Small-business marketing works best as a focused learning process: understand a customer problem, make a…
February 6, 2024
Business Operations: Priorities, Decisions and Review
Running a business involves choices about customers, priorities, delivery, people and resources. This guide offers…
February 2, 2024
Sales Skills You Can Practise: Listening, Clarity and Follow-Through
Sales involves a set of practical skills: understanding a request, explaining an offer accurately, answering…
January 27, 2024
Professional Development: Reflect, Practise and Review
Professional development is most useful when it is connected to a real question, respectful of…
January 26, 2024
Managing a Business: Practical Routines for Decisions and Teams
Business management is the practical work of focusing priorities, clarifying decisions, supporting people and reviewing…