March 31, 2023
Strategy vs. Tactics: Turn Clear Choices into Action
A goal describes an outcome you want. A strategy explains the choices you will make…
March 20, 2023
Small Business in Vancouver: Make the Next Decision Count
I once challenged owners who used the word “small” as though it diminished their responsibility…
March 10, 2023
Why I became a business coach
I became a business coach because I wanted my experience to serve a bigger purpose:…
March 1, 2023
Do I Need a Coach? How to Decide What Support Fits
“Do I need a coach?” is a useful question. My answer is not automatically yes.…
February 19, 2023
Customer Relationships Beyond the Transaction
Convenience and a good customer relationship do not have to compete. A straightforward online purchase…
February 4, 2023
Business Decision-Making: A Practical Process for Leaders
A useful decision process does not promise the right answer every time. It makes the…
November 22, 2022
Why Your Marketing Is Not Producing Sales: What to Check
When a business owner says, “We need more customers,” I want to understand what is…